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Upgrades

Upgrades

New look coming!

CPB Online Banking is getting an update! There will be a new look, improved stability, and a couple changes to menus and features.

Mobile Mania Dolphin
Image Carissa Digitalbanking

Digital banking gets better and better

Updates coming 1/13/2025

The upgrade will start on 1/11/25 at 10pm HST and should be completed by 1/12/25 at 6am HST. During that time, online and mobile banking will be unavailable. 

You can expect a better user experience with the same reliability of our existing Online Banking service. Some changes and enhancements include:

  • Improved responsiveness when viewing online banking on a mobile browser
  • Transfer between CPB customers easily with no limit (web only)
  • Show/Hide accounts from the overview page
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New Functionality - Transfer to Another CPB Account

We’re excited to introduce a new feature within our Transfers module that allows you to transfer funds to another CPB account not owned by you. Here’s how it works:

  • Set Up a Recipient: Add the recipient’s individual or business account by providing their details, ensuring all information matches exactly with what we have on file. 
  • Initiate the Transfer: Once the recipient is added, go to Transfer/Pay > To Another CPB Account and select the recipient to transfer funds.
Learn More About Digital Banking

User Interface and Experience

A cleaner new look and feel throughout the site, with improved navigation and more intuitive design elements, ensuring a smoother and more efficient online banking experience for our customers.

Navigation

Our improved online banking system offers a more streamlined and user-friendly experience with the following updates:

  • Profile Menu: Access all your profile-related menu items by simply clicking on your name, making it easier to manage your personal information and settings.
  • Secure Messages: All secure messages are now conveniently consolidated under the "Profile" section, allowing for quicker access and better organization.
  • Print Functionality: The new print option in the navigation enables you to easily print any page within the service, providing added convenience for record-keeping and reference.

Account Summary

  • Customizable Layout: Personalize your Account Summary page to display the information that matters most to you, providing a tailored view of your finances.

    • Easily search and filter accounts for quicker access and better organization.

  • Account Management: Hide and/or reorder accounts based on your preferences.

    • Re-ordered accounts will remain within their respective categories (e.g., savings accounts will stay in the savings category), ensuring a consistent and organized view.

Account Activity

  • Account Details: Easily access your account details in the upper right-hand corner of the screen under the Details section.
  • Alerts & Statements: Quickly view your alerts and statements directly from the account activity page using convenient shortcuts.