Did You Receive a Package You Didn’t Order? It Might Be a Scam

Getting a package in the mail is exciting…but what if you didn’t order it? Unfortunately, this surprise delivery might be part of a growing scam known as brushing.

What Is Brushing?

Brushing scams involve scammers or shady sellers sending unsolicited packages to your address. These packages often contain knock-off items like jewelry, handbags, beauty products, earbuds, or speakers. The goal? To use your name and address to leave fake positive reviews online, boosting the seller’s credibility and sales.

At first, you might think, “Free stuff – what’s the harm?” But don’t be fooled. Receiving an unsolicited package often means your personal information, such as your name and address, has been compromised. This could be just the beginning of larger fraud schemes involving identity theft, financial loss, or damage to your credit.

Why You Should Be Concerned

Brushing scams aren’t harmless. If scammers have access to your personal information, they could:

• Open fraudulent accounts or credit cards in your name.
• Drain your financial assets.
• Damage your credit score.
• Create a long, stressful process of repairing the harm done.

What to Do If You Receive a Package You Didn’t Order

If you receive an unexpected delivery, take these steps immediately to protect your information and prevent further fraud:

1. Change Your Passwords: Update passwords on all online shopping accounts in case they were compromised.
2. Notify the Platform: Contact the online platform where the seller operates. Report the issue and request that the seller be removed.
3. Monitor Your Credit: Check your credit report for unusual activity and monitor it for signs of identity theft.
4. Freeze Your Credit: Place a credit freeze to prevent scammers from opening new accounts in your name.
5. Cancel Credit Cards: If you suspect your payment information has been compromised, cancel the affected cards and request replacements.
6. Report the Scam: File a report with the Federal Trade Commission at ReportFraud.ftc.gov.

Stay Proactive Against Scams

Brushing scams are just one way fraudsters exploit personal information. Always stay vigilant, monitor your accounts regularly, and secure your personal data.

For more tips on how to protect yourself from scams, visit cpb.bank/fraud.